PRES Nail Faq

WHAT IS PRES : PRES by Cosmic Nails is a glue on manicure sytem that is handmade. Pre - made and custom orders available 

EACH NAIL SET : Included in each set is 15  universal nails, file, buffer, nail glue and instructions.  

WILL IT FIT ME ? PRES by Cosmic Nails will be made to fit everyone's nails, we feel confident fit is nothing you have to worry about. PRES by Cosmic Nails can be filed (if needed) to accustom all nail beds sizes.  If you are still worried, contact us to discuss further options.

 
How To Apply

1. Before applying make sure your natural nail is short and neatly shaped. Select the correct sizes by aligning PRES by Cosmic Nails with the sides of your natural nail. For proper fit, the size of your nail should not be showing. If PRES by Cosmic Nails is too big, it will go past the sides of your natural nail bed. Lightly reshape sides if needed.


2 . Select wear time. Examples :

1-2 days : Apply a thin strip of glue from your cuticle to tip.

5 -7 days : Apply a pea-sized dot of glue to each natural nail. Spread around, don’t get too close to the skin as the glue will disperse when pressure is applied. 

7-18 days : Follow 5 - 7 day wear instructions. Apply a little extra glue to the back of PRES nail.

3 . Let glue tack up for a few seconds then align PRES nail slightly under your cuticle at a 45 - degree angle. Using your thumb, press PRES nail down very firmly.  Ensure pressure is being applied to the entire nail. Hold for 25 seconds, the longer the better.

It’s recommended to apply PRES by Cosmic Nails to clean, bare natural nails. PRES by Cosmic Nails can not be applied over gel polish or artificial nails.

HOW TO REAPPLY : Apply the nails how you normally would, but always add a dot glue to the back of PRES nail when reapplying, even for short wear applications. No maintenance is required in-between uses.

REMOVAL : The nails will not come off alone in water, however, we highly recommend soaking them in the hottest water you can comfortably stand for a few minutes prior to removal. This helps soften both PRES by Cosmic Nails and your natural nail making removal easier and safer.  Alternating between each side of PRES by Cosmic Nails , gently lift.PRES by Cosmic Nails will "lift off" when light pressure is applied if ready.

You can also use a backup PRES by Cosmic Nails to lift the nails off.  This can help un-bond any areas still stuck together. See instructions for suggested removal time based on your glue-application. Exv: A pea-sized dot of glue will keep the nails on for 5v-7 days, therefore we recommend waiting to remove the nails after they’ve been on for at least 4 days (as stated in instructions).  You can remove the nails at any time if needed.  Removal is easy, fast, and painless.  Simply store your PRES nails away to reapply later. Never force remove, it can damage the PRES by Cosmic Nails and it will not be reusable.

WILL THESE DAMAGE ? No, since PRES uses glue that bonds like an acrylic, it dissolves as you wear it so there is no damage. Glue residue may be left behind when removed properly. To remove the glue residue, lightly buff excess glue, then remove with 100% acetone. As long as the nails are not forced removed you will have zero damage.

DURABLE? Yes! Whatever you need to do, PRES Nails will stay on through. But remember, nails are jewels not tools. The nail glue and backup nails can always be brought along in case of an emergency.

NAILS WON'T STAY ON: We promise, more glue will fix the issue. Please read the instructions before applying to help ensure you’re applying enough glue for your desired wear time.  If you did read them and are still having issues please try these tips:

  • In case you have more oily nail beds, gently buff your nail and swipe a little nail polish remover to each nail before applying to generate extra grip.

  • Still add more glue, a pea-sized dot to me could mean something else to you. Add a dot in the middle of each nail, roughly covering 50 percent of the nail surface and a tiny bit to the back of the PRES nail. Let tack up for a few seconds before applying.

  • The longer and harder you hold the better. Hold down each nail with your thumb, ensuring it’s covering the ENTIRE surface of your nail.  If an area doesn’t receive pressure, air pockets will form causing the nail to come off early or inconsistently. Hold for 30+ seconds.
     

NAILS WON’T COME OFF: Never force remove the nails. Doing so could leave minor, but fixable damage.  The only time nails are difficult to remove is when they are being removed prematurely. This means they are being forcibly removed on purpose or over gluing occurred during the application.  Over gluing can be accidental, it just means the amount of glue applied will keep the nails on longer than you originally intended.  In either case, we recommend keeping the nails on for a few more days before attempting to properly remove again. If nail length is the reason you want to remove the nails sooner due to work or personal preferences, PRES by Cosmic Nails can be clipped and filed to reach your desired length in seconds. 

SOME NAILS POPPED OFF: No reason to stress,  If nails are coming off before others it is because the glue application to each nail was not consistent. Simply add more glue to your natural nail, a bit to the back of the PRES nail then re-apply. Be sure to review the How To Apply Section to ensure the application process is being done correctly. *If you are rough on your hands/nails opt for the longer wear glue application initially over short wear.

GLUE RESIDUE: If your PRES nail has glue build up from where your natural nail tip was, simply use a cuticle or nail clipper to clip it off - and done!  You can also use something stiff to push it off. Build up is caused from over-gluing which is okay. If you have a little glue residue on your natural nail, simply use the file and buffer included to remove and restore. This only happens if the nail was forced off on accident, air pockets occurred during application from lack of pressure/coverage of the entire nail, or from premature removal and is fixable with the above instructions. Taking care of your nails, in general, is important. Applying a cuticle oil over the entire nail followed by some hand lotion will keep your nails healthy regardless if you’re wearing PRES by Cosmic Nails or not. Doing so will also repair them faster if recovering from forced removal.

 

Custom Nail Sets Faq 

PAINTING:  Painting the nails with polish will not damage the original design when removed with non-acetone nail polish remover only. Using a clear cured gel top coat is a great way to make the original design last longer, especially after it’s been reshaped.

RESHAPING: Easily transform the shape of your PRES by Cosmic Nails with a clipper or a file. Nail clippers are great to dramatically cut down the length.  Files are great for minor touch-ups or reshaping. Reshaping breaks the protective coating, which helps the design last longer. Reshaping will eventually cause very minor fading at the tip of the nail. This is not easily noticeable and can be touched up every 5 days or so with the file included. *Tip: Cure with clear gel top coat to lock in design after reshaping. 

Ex: Make a stiletto nail coffin or square with one clip using a nail clipper.

 

GENERAL FAQ

RETURNS & EXCHANGES

RETURNS: Due to sanitary purposes, items are non-refundable.

EXCHANGES: PRES by Cosmic Nails does not conduct exchanges. 

SHIPPING

SHIP WORLDWIDE? Yes! 

GENERAL INFORMATION: Orders containing in-stock merchandise usually ship same day when placed before 2pm PST Monday - Thursday and before 12pm PST on Fridays. Otherwise, orders may take 1-2 business days to fulfill. Orders are fulfilled in the order they are placed. Please note orders placed during holiday seasons may take longer to fulfill, however we pride ourselves on getting orders out quickly and take measures to do so during peak times to help avoid extra delays.

 

LOST PACKAGE: PRES Nails by Cosmic Nails not responsible or obligated to replace or refund packages delivered to the address provided at checkout. If a package is marked “Delivered,” please first check your order to ensure the shipping address provided was correct.  If the address provided was correct, contact the local post office responsible for delivering the package (found on the tracking page).  After describing the situation and providing tracking, they will be able to assist you in recovering your package.

 

RETURN TO SENDER: Immediately contact the carrier if your tracking information says an attempt to deliver was made, or is undeliverable and being returned to sender. Typically this means there is an error in the shipping address provided, or the carrier was unable to drop off your package and needs your assistance.  If they are unable to redeliver your package, please contact cosmic nails_clt@yahoo.com with the issue, order number, and/or correct shipping address immediately.  Packages returned due to an incorrect shipping address or refusal without having contacted us prior will be refunded less shipping and receiving costs.

 

DELAYED: Immediately contact the carrier if your tracking information says delayed. Typically this means additional information is needed to deliver your package. If they are unable to deliver your package, please contact cosmicnails_clt@yahoo.com with the issue, order number, and/or correct shipping address.

 

ADDRESS: 

4600 Park Rd. Suite 119

Charlotte NC, 28209